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ITIL is ITIL

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  • itil14What exactly Is ITIL?
  • Introduction
  • Where is the confusion?
  • The challenge of strategies
  • The real need for evolving methods
  • So what is ITIL and where does it currently fit?
  • Reflections and further discoveries
  • Where do we go from here?
  • References
  • Further reading
  • Principale
  • Articoli
  • IT – Information Technology
    • So what is IT
      • IT as a service (IAAS)
      • IT Manager
      • The Cloud
      • IT’s Future in the cloud
      • The Risks Inherent in Cloud Computing
      • SOC Reporting
      • Centralizing IT management
    • ITIL
      • ITIL is ITIL
        • What exactly Is ITIL?
        • Introduction
        • Where is the confusion?
        • The challenge of strategies
        • The real need for evolving methods
        • What actual or tangible benefits do these toints hope to achieve?
        • So what is ITIL and where does it currently fit?
        • Reflections and further discoveries
        • Where do we go from here?
        • References
        • Further Reading
      • ITIL Pro and Contra
        • Introduction
        • ITIL has become about more than only “infrastructure”
        • Bringing terminology close to daily use
        • Bridging process principles and practical implementation
        • Avoiding Chinese walls between business and IT
        • Dynamic approach towards applying the SPOC based organization model
        • Application on multi-customer / multi-partner environments
        • Need for further Scientific foundations
        • Visibility of the community
        • Keeping things simple and accessible
        • Documented compatibility with other standards
        • Conclusions
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